Programmes Officer  

OVERVIEW

The Wheel is Ireland’s national association of community and voluntary organisations, charities and social enterprises. We are a representative voice and a supportive resource that offers advice, training, influence and advocacy for the sector. Visit www.wheel.ie for more information.

With over 2400 members, we are the largest representative body for the sector.

Our focus is to help make Ireland a more fair and just place for all by strengthening the capacity and capability of community and voluntary organisations, charities and social enterprises.

We are driven by our vision of a thriving community and voluntary sector at the heart of a fair, just and inclusive Ireland.

The breadth of our training offering, and the scale of our support services makes us a valuable and value-driven resource for small and large organisations operating as social enterprise, charities, community organisations or any combination of those three.

JOB DESCRIPTION 

Position: Programmes Officer  

Based: The Wheel office is based in Dublin 2. The Wheel is a hybrid, remote first, work environment, with a blend of remote and in-person work

Reporting to: Social Economy Programmes Manager 

Overall Purpose: 

This role will provide support to the team responsible for delivering projects at The Wheel, including a wide variety of EU and national funding programmes on various topics related to the charity, community and social enterprise sector. 

Main responsibilities and duties: 

Project management support to ensure the successful implementation, delivery and sustainability of The Wheel’s EU and nationally funded projects. This includes: 

• Coordination of meetings, events and other activities in line with project requirements
• Working with subject matter experts to coordinate the development of project resources and other outputs (e.g. training materials, publications, focus groups, etc.) 
• Liaising with external stakeholders, including project partners and funders, to coordinate activities and communicate progress and impact
• Developing content relevant to projects supported, e.g. dissemination content, info sheets, website content, etc. 
• Participating in events and meetings relevant to projects, including presenting on projects. 
• Tracking project impact against KPIs, which includes maintaining accurate records and evidence, and completing funder and dissemination reports
• Administrative duties as required, including maintenance of contact lists and project files, updating the CRM system, minute taking, booking travel, proofreading, answering queries, etc. 
• International travel as needed to represent The Wheel and our projects at meetings and events

Other 

• Actively protect The Wheel’s integrity through honesty, sincerity and service to its members whilst promoting nationally the benefits of association with The Wheel. 
• Participate in relevant cross-organisation teams Undertake any other duties as may reasonably be assigned by the Social Economy Programmes Manager

PERSON SPECIFICATION 

Essential criteria 

• At least three years relevant experience in an administration/project coordination role
• Excellent organisation skills, attention to detail and a focus on quality 
• Ability to balance competing deadlines and demands 
• Strong written and verbal communication skills and confidence to address a group
• Ability to build sustainable relationships with key individuals inside and outside of the organisation.  
• Highly motivated and enthusiastic team player, happy to share learning and collaborate while able to work on own initiative.   
• Practical experience and understanding of working with standard office-based software and office equipment 

Desirable criteria 

• Experience with EU projects
• Knowledge of the non-profit sector in Ireland
• Experience of facilitation, training or event management
• Experience of using website updating software, bulk email, CRM (Salesforce) and social media platforms

Behavioural Competency Framework:

The Wheel uses a Behavioural Competency Framework as a key cornerstone of its performance management processes. The priority behavioural competences identified for this role are: 

Collaborative Working:

Co-operates with others and participates outside of own work area, seeks to understand fully the work of the organisation, willingly offers support where needed. Creates a friendly work environment where any conflicts can be resolved amicably.

Open Communications:

Listens attentively, speaks clearly and to the point, and responds positively to questions. Uses relevant building/linking to improve on what has been said.

Quality:

Pays attention to detail to produce high quality work; Is concerned with good outputs and thinks ahead to consider what is needed. Sets quality targets and aims to reach them; drives commitment to high quality work and ensures this through quality review processes.

Adaptability:

Understands, accepts and adapts to change quickly, finding new ways of working while continuing to be productive and effective; Responds with enthusiasm & communicates clearly. 

Successfully shortlisted applicants will be provided with the Behavioural Competency Framework prior to interview.  This will form the basis of the interview.

TERMS AND CONDITIONS

 In accordance with the terms of the funding for these roles from the contracting authority this contract will be offered for one year with the option to extend for a further two years

The annual gross salary for this role is between €33,880 and €36,000, depending on the knowledge and experience of the person who occupies it, and will be decided accordingly. This contract is for a 36-hour week and salary is payable monthly in arrears. 

Room to grow within the role: while The Wheel does not operate salary scales, the salary band for Officer level within The Wheel reaches a maximum of €45,837, subject to service

The Wheel has a detailed Remuneration Policy and every employee will be provided with a ‘Total Rewards Statement’ that outlines all of their benefits. 

Other benefits include:

• A 6% employers contribution to a company contributory pension scheme (subject to a 4% employee contribution)
• Annual Leave of 21 days
• Closure of the office on Good Friday, Christmas Eve and the entire Christmas / New Year period which comes additional to annual leave entitlement
• Death in Service benefit of four times salary
• The Wheel’s Time Off in Lieu (TOIL) policy applies to this position. 
• Further Education / Training investment programme
• Travel (bike-to-work schemes/tax saver commuter tickets)

A complete list of all the terms and conditions will be made available to the candidate offered the role through The Wheel’s Staff Handbook. The Wheel is an equal opportunities employer.