Sector Skills Officer

Office Base: Dublin & Hybrid 

Reports To:  Senior Sector Skills Manager 

About The Wheel  

The Wheel is Ireland’s national association of community and voluntary organisations, charities and social enterprises. As a representative voice, we provide leadership to the charity and community sector and we advocate on behalf of our growing community of members. As a supportive resource, we offer advice, training and other opportunities to people working or volunteering in the charity and community sector. Learn more about who we are and what we do https://www.wheel.ie/about-us 

 The Opportunity 

An exciting opportunity has arisen for a skilled and enthusiastic professional to join The Wheel’s Sector Skills team. This role will support the delivery of the extensive Sector Skills programme provided by The Wheel in service of the community and voluntary sector workforce.   

The post holder will work closely with the wider Sector Skills team and the wider staff team.  

The Purpose of the Role 

This new role will support the Sector Skills team in the implementation and day-to-day administration of the Training Links fund and other Sector Skills programmes, such as The Leadership Academy.  

Duties and Responsibilities 

Administer the Training Links Fund

• Administer the day-to-day operation of the Training Links Fund
• Coordinate communications and promotion campaigns associated with the Fund, including maintaining associated webpages.
• Coordinate meetings of Training Links Network Coordinators and be the first point of contact for Network Coordinators 
• Carry out monitoring visits and maintain records of financial and other data
• Work closely with the Senior Sector Skills Manager to plan for future rounds of Training Links, including development of programme management, monitoring and evaluation etc. 

Support the Sector Skills Team

• Carry out administrative support for programmes of The Leadership Academy (incl. accredited leadership programmes, Breakfast Clubs events, website maintenance etc)
• Administration of specific skills-related projects.
• Work closely with the Training and Events Officer, plan meetings and events including liaison with venues, catering providers, speakers and attendees
• Provide support to in-person meetings and events including registration of attendees, liaising with venue and catering teams etc. 
• Collate data and feedback as required for monitoring and reporting

Other

• Develop and maintain excellent working relationships with all colleagues in The Wheel.  
• Contribute towards the meeting of income targets, including development of new offerings
• Actively protect The Wheel’s integrity through honesty, sincerity and service to its members whilst promoting nationally the benefits of association with The Wheel.
• Participate in relevant cross-organisation teams.
• Undertake any other duties as may reasonably be assigned by the Senior Sector Skills Manager from time to time. 

Person Specification  

Desirable Experience:

• At least two years relevant experience in an administration/coordination role, preferably in a project-focused role.  
• Practical experience and understanding of working with standard office-based software and office equipment 
• Experience of a CRM system (Salesforce in particular is desirable but not essential) 
• Commitment to, and understanding of, working within a community and voluntary organisation in an inclusive manner.  

Desirable Skills:  

• Excellent administrative and organisational skills 
• Ability to prioritise and manage time according to deadlines 
• Strong attention to detail 
• Positive and pro-active approach to role 
• Good capability with excel spreadsheets and managing details and files that are numerical in focus  
• Must be capable of working as a team player, be highly motivated, enthusiastic and capable of using their initiative 
• Good written communication skills 

Behavioural Competencies

The Wheel uses a Behavioural Competency Framework as a key cornerstone of its performance management processes. The priority behavioural competences identified for this role are: 

Open Communications: Articulates clearly, practises active listening, notices and deals with emotional content of messaging so that potential misunderstandings are resolved. Uses relevant building/ linking to improve on what has been said so that conversations are moved on. 

Collaborative Working: Co-operates with others and participates outside of own work area, seeks to understand fully the work of the organisation, willingly offers support where needed. Provides encouragement to colleagues after setbacks. Helps others to work collaboratively. Creates a friendly work environment where any conflicts can be resolved amicably, sets up opportunities to work across teams, and speaks positively about working together. 

Problem Solving: Foresees the need for action and goes beyond responding to requests, raises issues clearly and provides suggestions for solving the problem. Seeks solutions and builds on others’ suggestions, working in a collaborative manner. 

Successfully shortlisted applicants will be provided with the Behavioural Competency Framework prior to interview.    

Note

This job description is not a definitive list of tasks; rather it is designed to give an overview of the job. It is envisaged that the post-holder will use their own initiative and develop the job under guidance so that the goals of the organisation are achieved. It should be noted that it may be necessary to step beyond the areas outlined above to support its development from time to time.  

Terms and Conditions 

This is a full-time permanent position with The Wheel. 

The annual gross salary for this role is between €33,880- €45,837, depending on the knowledge and experience of the person who occupies it, and will be decided accordingly.  

This contract is for a 36-hour week and salary is payable monthly in arrears.  

The Wheel has a salary-band framework and a detailed Remuneration Policy and every employee will be provided with a ‘Total Rewards Statement’ that outlines all of their benefits.  

Other benefits include: 

• A 6% employers contribution to a company contributory pension scheme (subject to a 4% employee contribution) 
• Annual Leave of 21 days 
• The Wheel’s Time Off in Lieu (TOIL) policy applies to this position.
• Closure of the office on Good Friday, Christmas Eve and the Christmas / New Year period which comes additional to annual leave entitlement 
• Death in Service benefit of four times salary 
• Further Education / Training investment programme 
• Travel (bike-to-work schemes/tax saver commuter tickets) 

A complete list of all the terms and conditions will be made available to the candidate offered the role through The Wheel’s Staff Handbook. The Wheel is an equal opportunities employer.