Why work at Barnardos?

At Barnardos we seek to ensure that we have the best people working with us to support our work with children and families. The benefits of working with Barnardos are designed to promote continual professional development and a work-life balance for the most rewarding working experience.

• Barnardos offers a competitive salary – recognising the experience you bring to the role
• Generous annual leave entitlements plus discretionary Company days
• Positive working environment with family friendly ethos and work – life balance policy
• Tax saver and bike to work schemes in operation
• Employee pension scheme with employer contribution
• Company Sick Pay Scheme
• An opportunity to help improve outcomes for vulnerable children and families by working in a trauma informed way
• Access to regular trauma informed support and supervision
• Ongoing support and access to training and professional development opportunities
• An opportunity to be part of a supportive team
• Access to the Employee Assistance Program for employees and their immediate family members
• Regular Breath, Body and mind sessions to support staff well-being

What does our Retail Network do?

Barnardos has 7 shops across the country and one central warehouse based in Ballycoolin, Dublin 15.

The aim of our network of shops is to sell donated stock (both brand new and secondhand) to raise funds which will be used to provide needs-led, trauma informed and outcome-focussed support services for children and families across the Republic of Ireland.

Barnardos also run a number of pop up shops throughout the year at events such as concerts and exhibitions. The stores in Dun Laoghaire and Wexford have dedicated brand new designer bridalwear sections.

Our shops are based in the following locations;

Carlow town, Cork city Wexford town, And across 4 location in Dublin; Dún Laoghaire, Dalkey, Clondalkin and Kilbarrack.

What will the Administrator do?

The Administrator for the Retail Team will work alongside other administration staff in supporting the team in all aspects of administration in the running of our retail operations.

Job Description

Post:                                       Administrator

Location:                                North West Business Park, Kilshane way, Dublin 15

Responsible to:                      Retail Operations and Development Manager

Works with:                            Barnardos Retail, Warehouse and other Barnardos teams, CE Workers, Volunteers, and the public.

Job Purpose

To provide an efficient and flexible administrative support service to Barnardos  Retail service and team in an integrated way with the wider Fundraising, Communications and Barnardos organisation as a whole.

Core Job Requirements

• To respond in an efficient, friendly and appropriate manner to all communications with the office i.e. written – e-mail, post, fax; telephone/ voice contact and in person.
• To provide administrative support to the Retail Development team utilising relevant IT software packages, ensuring documents are presented and formatted to a high standard.
• To assist the retail team in online sales and reconciliation of same.
• To gather information statistics and prepare reports as required, including administration of databases as appropriate.
• To maintain an up to date and effective filing / record keeping system.
• To maintain an efficient, accurate and up to date financial, personnel and stock/ inventory recording system as appropriate.
• To support the Retail Managers in Recruitment and hiring processes where required, to include advertising and document management in line with current GDPR (general data processing regulations), Barnardos policies, and with the support and guidance of the People & Culture department.
• Office support on facilities and Health and Safety – To ensure adequate supplies and maintenance and to be a point of contact supporting the Retail Managers with Health and Safety documentation management, including for example safety statements, accident report filing, risk assessments etc. To liaise with the Facilities Manager, where required.
• To supervise students and volunteers where necessary and to ensure they are aware of all Barnardos policies and compile placement reports as appropriate.
• To sit on and participate in the management group for the Barnardos Retail Community Employment Scheme
• Diary Management – note taking, minuting meetings and sending meeting agendas where requested/ required.

Requirements of all Barnardos staff

• Commitment to the purpose of Barnardos and to work within the values, policies and procedures of the organisation and in the context of current legislation and regulations.
• To participate in regular supervision with your line manager.
• To actively participate in team and staff meetings and service reviews/ evaluations and to contribute to the development of policy and practice with your area of work and within Barnardos as a whole.
• To report any area of concern to your line manager in a timely manner.
• To show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during unsocial hours may be required.
• Have a flexible approach to the work in response to organisational change, development and review of best practice.
• Participate in and engage with a performance management programme.
• Identify training needs with your line manager and participate in training opportunities appropriate to the role.
• To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or local Health & Safety Officer.
• To be vigilant to any concerns regarding the protection and welfare of children and to bring them to the attention of the Barnardos Designated Person in a timely manner, in keeping with the Barnardos Child Protection policies.
• To participate in the efficient flow of information within the organisation by sharing and seeking information as appropriate.
• To undertake other duties as may be requested by the line manager from time to time.
• To undertake your work in a manner that is friendly, flexible and informal.

Note: This Job Description will be reviewed and updated in line with the needs of the work.

Person Specification

Personal attributes

• Good communications and interpersonal skills
• Awareness of confidentiality and the ability to deal with sensitive queries
• Ability to work in a team and in collaboration with others
• Ability to work on own initiative and to consult where appropriate
• Ability to prioritise competing demands
• Flexibility and adaptability in terms of tasks and time is essential for this post.

Experience

Minimum of two years’ directly relevant administration experience essential.

Previous experience in a retail or sales environment desirable.

Qualifications

Minimum Junior Certificate/ cycle of achievement or equivalent

A working ability in IT Systems, word processing and finance skills are essential.

The post-holder is initially assigned to work in Dublin 15 Retail Warehouse/ office but may be required in the future to work in other offices in the Dublin area in line with organisational needs.

Barnardos is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all.