Job Description

About The Wheel 

The Wheel is Ireland’s national association of community and voluntary organisations, charities and social enterprises. As a representative voice, we provide leadership to the charity and community sector and we advocate on behalf of our growing community of members. As a supportive resource, we offer advice, training and other opportunities to people working or volunteering in the charity and community sector.  

Learn more about who we are and what we do: https://www.wheel.ie/about-us

The Wheel is seeking to appoint a HR Manager on a full-time basis. The HR Manager will report to the CEO and is positioned to build on current operational HR practices while promoting a happy and productive workplace. 

Working as a key member of the management team, the HR Manager will lead HR Operations for The Wheel ensuring continued best practice in this area. The HR Manager will have strong knowledge and experience of employment law and employee relations in Ireland. They will have problem-solving and decision-making skills and will be expected to: 

• Lead on HR policy development and implementation
• Oversee recruitment and resource planning
• Manage staff training and employee relations 
• Ensure compliance with relevant legislation
• The HR Manager will be responsible for the general HR service delivery at The Wheel while also supporting and enabling employee engagement. 

HR Operations

• Work closely with the SMT to ensure the consistent delivery of an efficient HR service within the organisation. 
• Serve as a point of contact for employees for all HR related queries
• Oversee the appropriate filing and maintenance of training records and documentation
• Oversee the implementation of performance feedback through probationary and annual review processes
• Maintain records of maternity leave, parental leave, absences, sick leave and holiday requests
• Maintain the Staff Handbook including all necessary staff relating policies and procedures
• Monitor legislative developments and changes and ensure policies and procedures reflect such changes
• Ensure the effectiveness of HR systems, policies and procedures and deliver improvements on an ongoing basis in conjunction with legislation changes. 
• Provide guidance, support, leadership and advice to line managers in relation to HR best practice including Employment Law, HR Policies & Procedures and staff relations. 
• Provide guidance, support and administration to line managers and employees on all aspects of employee relations issues including performance management, supervision, disciplinaries and grievances and as required
• Oversee the organisation’s Employee Assistance Programme
• Support the Senior Operations Manager in identifying staff team building opportunities
• Manage relationships with our HR partner – currently Adare Human Resource Management

Recruitment 

• Support the Senior Operations Manager and other hiring/line managers in the recruitment, selection and induction of employees across the organisation (including reference checking, qualification and all other required certification checks)
• Work with line managers to develop job descriptions as required
• Ensure that managers engaged in recruiting are mindful of best practices as an equal opportunities employer
• Support line managers with selection of interview panels
• Participate in interviews
• Provide contracts of employment and all other HR documentation to all relevant employees
• Ensure new employees are provided with a copy of the Staff Handbook and that their signatures are obtained, indicating they have received & read their copy
• Oversee the onboarding of staff including office set up, training as appropriate
• Oversee the offboarding of staff including exit interviews, where appropriate

Health & Safety 

• Implementation of Health & Safety Policy and ensuring compliance across the organisation. 

• Support Senior Operations Manager in identifying and scheduling staff Health & Safety Training

General 

• Work with external HR Consultant to support Organisational Development, change management and employee engagement initiatives.
• Maintain professional standards in relation to confidentiality and ethics and promote equality, diversity and inclusion in employment practices. 
• Build and maintain accurate HR filing systems in compliance with GDPR. 
• Co-ordinate and assist in the compilation of data and preparation of management reports. 
• Promote a positive, open, friendly and professional working environment. 
• Undertake such other duties and responsibilities as may be assigned by the CEO or other Senior Managers 

Person Specification

Qualifications, Knowledge & Experience

 Qualifications 

• A Third-Level Qualification in Human Resources or related field (essential)

• CIPD Affiliation (desirable)

Knowledge & Experience 

• Minimum 3 years’ experience in a similar managerial role in a progressive HR environment, with experience in all key areas of the HR function (essential)
• An excellent knowledge of current employment legislation (essential)
• Excellent interpersonal and communication skills (essential)
• Excellent analytical skills and proven problem-solving ability (essential)
• Proven ability to work on own initiative, handle multiple priorities and deliver to deadlines (essential)
• Proven ability to build and effectively manage interpersonal relationships (essential)
• Ability to identify and deliver HR best practice (desirable)
• Experience in the Not-for-Profit / Charity Sector (desirable)
• Knowledge and experience of HR Locker, HomeRun and Salesforce CRM an advantage.
• Good working knowledge of MS Office suite including Word, Excel and PowerPoint. 
• Good administrative and business support skills with proven ability to multi-task  
• Ability to forward plan and anticipate problems before they arise
• Excellent written and verbal communication
• Display strong attention to detail and concern for accuracy
• Ability to work both independently and as part of a team
• Oral communication: convincing and confident when speaking to others; comes across as welcoming and approachable in manner 

Behavioural Competencies

The Wheel uses a Behavioural Competency Framework as a key cornerstone of its performance management processes. The priority behavioural competences identified for this role are

Collaborative Working:

Co-operates with others and participates outside of own work area, seeks to understand fully the work of the organisation, willingly offers support where needed. Creates a friendly work environment where any conflicts can be resolved amicably.

Open Communications:

Listens attentively, speaks clearly and to the point, and responds positively to questions. Uses relevant building/linking to improve on what has been said.

Quality:

Demonstrates knowledge and use of standards, policies and procedures, and pays attention to detail to produce high quality work. Information is presented accurately and clearly. Learns from mistakes and takes responsibility for accuracy and completeness. 

The Behavioural Competency Framework is available on request and is given to all new recruits.

Terms and Conditions:

• This is a full-time, permanent position with The Wheel working a 36 hour week, five days per week
• The Wheel has a salary-band framework. The annual gross salary for this role will be within the range for Manager level posts within the Wheel. The current range is €46,098-€62,368. The amount will depend on the knowledge and experience of the person who occupies the role. 
• Salary is payable pro rata and monthly in arrears.  

 Other benefits include: 

• A 6% employers contribution to a company contributory pension scheme (subject to a 4% employee contribution) 
• Annual Leave of 25 days pro rata 
• Closure of the office on Good Friday, Christmas Eve and the Christmas / New Year period which comes additional to annual leave entitlement 
• Death in Service benefit of four times salary 
• Further Education / Training investment programme 

• Travel (bike-to-work schemes/tax saver commuter tickets) 

   

Note: This job description is not a definitive list of tasks; rather it is designed to give an overview of the job. It is envisaged that the post-holder will use their own initiative and develop the job under guidance so that the post’s goals are achieved. It should be noted that it may be necessary to step beyond the areas outlined above to support the organisation from time to time. 

Working hours: 

• Full time working hours are currently 9am to 5:30pm (and 9-4 Fridays)
• The Wheel is currently operating a Hybrid Working Pilot and hybrid working is available to all employees. With this role, there will be an opportunity to work out of the office, but attendance will be required in the office at certain key times of the week/month
• These times will be agreed between you and your manager