Purpose of role: 

• To manage a caseload of individuals and peer support groups
• Implement and practice the Shine Recovery and Engagement Model to empower people to manage their mental health recovery effectively.
• The Mental Health Recovery Support Worker will work in the community with people who experience ongoing mental health difficulties and with people who are family/supporters.
• To promote and deliver the aims and objectives of Shine in accordance with strategic and operational plans.
• To foster the Shine ethos and values.

Duties and responsibilities:

Key working with people who experience ongoing mental health difficulties and with people who are family/supporters.

• Assist people who use our services in developing and/or implementing a recovery plan that identifies areas of support and goal development, ensuring goals are attainable and time specific, and that the individual plays an integral role in the decision-making process.
• Build trusting and non-judgemental relationships with users of the service.
• Using a person-centred approach to key working 
• Support people on their journey of recovery using a range of approaches, including family recovery support.
• Record progress and impact and outcomes of the service.                                                                                        
• Signpost, outreach and advocate in partnership with service users in their community. 
• Assist people who use our services to develop social support networks in their community.
• Work as part of a system that enables immediate response to our phoneline brief information and support queries.  

Community Engagement

• Promote the work of Shine through the provision of information talks, presentations and awareness events in the community.
• Build relationships with statutory and community partners.
• Collaborate with statutory and other voluntary/community sector partners on projects and initiatives focused on mental health and recovery.

Training/ Facilitation

• Facilitation and delivery of Shine groups
• Support and deliver Shine education courses.
• Provide support to facilitators of Shine groups and education courses.

Other duties

• Develop and participate in specific Shine projects.
• Maintain up to date records of all work using a CRM
• Participate in the development, evaluation and implementation of services. 
• Work cooperatively as a member of the Shine team.
• Participate in team meetings and case reviews 
• Any other duties as required by Shine 

 Person specification

• Previous experience in community and/or recovery work using a person-centred approach. 
• Excellent communication, time management and organisational skills.
• Ability to maintain professional standards with regard to people who use our services. 
• An empathetic and non-judgemental approach to working with people.
• Flexibility in approach to work.
• Knowledge and understanding of mental health and recovery services in Ireland. 
• Ability to work within a team and follow direction as well as the ability to work alone and on your own initiative. 
• Proficient in IT use such as CRM, Microsoft Outlook, Excel 

Qualifications and requirements

• A recognised third-level qualification in a relevant health and social care discipline.
• Previous experience of facilitating groups
• Previous experience of delivering training/education programmes to groups.
• At least 2 years post-qualification experience working in a relevant field.

Shine benefits include:

• Support and supervision provided by your line manager on a regular basis. 
• Training and ongoing professional development. 
• Flexible working hours.
• Access to Employee Assistance Programme.
• 24 days annual leave per annum plus one wellbeing day per annum.
• Access to Shine pension scheme with contribution from employer
• Death in service benefit.
• Paid maternity and paternity leave.