Pay & Benefits Survey 2024: Rising Staff Turnover Puts Health and Social Services at Risk
Staff turnover in the community and voluntary sector increased by 27% between 2022 and 2024, according to the latest findings of The Wheel’s Pay and Benefits in the Community & Voluntary Sector Report 2024.
The research conducted on behalf of The Wheel by NfPResearch, provides an invaluable benchmark for pay and benefits practices within the sector. With participation from 592 organisations, employing over 10,800 staff and engaging 34,272 volunteers, the report sheds light on critical trends and challenges.
Other key insights from the report include the top organisational priorities for respondents, such as: accessing funding (92%), managing costs (89%), and retaining skilled talent (88%).
“The issues highlighted in this report have been raised by our members in several fora throughout the year. Community and voluntary organisation, particularly those in the health and social care sector, are struggling to compete with private and public sector employers whose funding is less constrained,” said Colette Bennett, Director of Advocacy and Research, The Wheel. “Our members worry about how they will cover increases in minimum wage, statutory sick leave, and pension auto-enrolment, due to be introduced in 2025. They care about their staff, and work hard to provide these benefits, but the funding simply is not covering what is needed to keep the lights on anymore.”
While findings on recruitment and retention remain concerning, the report also highlights the sector's resilience amidst global uncertainties such as inflation, rising costs, and public trust challenges. The Report delves into pay scales, pension schemes, leave entitlements, and the adoption of flexible working arrangements, with 76% of organisations continuing to support hybrid work patterns.
"The findings are a testament to the sector’s adaptability and commitment to supporting Ireland’s communities, even as it navigates evolving operational complexities," said Ms. Bennett. "This report is an essential tool for organisational HR planning and underscores the need for collaborative solutions to ensure sustainability and growth."
The research was generously supported by Community Foundation Ireland.