Do you want to be part of ARC in providing the best psychological, emotional and practical support for people with cancer and their families? Are you empathetic and have the ability to connect with others? 

ARC is seeking a dynamic and compassionate person to join our services team. 

Role: Client Services Coordinator
Reporting To: Centre Manager
Location: ARC, 65 Eccles Street, Dublin 7
Salary: €19,600
Contracted Hours: 21 hours per week: Wednesday (9 – 5), Thursday (12 – 8) and Friday (9 – 5)
 

As part of ARC centre team, the Client Services Coordinator works directly with ARC clients, by phone, e-mail and in person through our drop in. By listening to our clients and identifying their needs, you support and match clients with the most suitable and impactful ARC support for them. 

This role is dynamic and supports the centre manager in maintaining current services, course and programmes to highest standard by working closely with ARC volunteers, psychotherapists and complementary therapists as well as group and class facilitators. As a growing centre, the client service coordinator is also involved in bringing new ideas and suggestions to improve ARC services and supports for ARC clients. 

To be successful in this role you will have:

• 5 years or more experience in a similar area (paid, voluntary or placement)
• OR 
• 3rd level qualification in relevant health, social care or community discipline and 2 years experience in similar area (paid, voluntary or placement)

The successful candidate should have: 

• Case management skills/experience
• Strong communication skills
• Excellent technical experience e.g. Salesforce or other CRM, Microsoft and Teams
• Person centred/Client focused 
• Awareness of impact of cancer on individuals, families, and communities
• Non-judgement, warm and caring manner

For comprehensive overview of the role, please see the attached Full Job Description.